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06-02-2025 10:34 AM in
Galaxy S
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06-02-2025 11:48 AM (Last edited 06-02-2025 11:48 AM ) in
Galaxy SHi TS1235,
Thank you for taking the time to share your detailed feedback with us. We truly understand how important the camera experience is, and we’re sorry to hear that the recent update hasn't met your expectations.
We absolutely recognize that not all changes work well for every user, and your experience is important to us.
Our team is currently reviewing user feedback to identify any regressions or performance inconsistencies. We encourage you to submit an error report through the Samsung Members app with sample images. This will help our developers investigate the issue more accurately.
Open the Samsung Members app. Tap Support > Send Feedback > Error Reports > Camera. Include photos taken before and after the update, if possible, and your device information.
In the meantime, you may find our Camera Assistant module helpful—it’s available via the Galaxy Store and offers customizable settings that can help restore certain camera behaviors, including toggling off auto HDR or prioritizing image sharpness.
We also appreciate your feedback about the updated UI design. Your suggestion to bring back quick-access buttons in the camera interface has been noted and will be shared with our development team.
We understand your concerns and are committed to improving your experience with future updates. Please continue to share your feedback—your voice plays a vital role in shaping the direction of our software.
