Original topic:

Camera keeps failing

(Topic created on: 05-18-2024 06:18 AM)
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pollypocket
Beginner Level 2
Options
Galaxy S
Why is my camera keep showing error message 
14 Comments
Galaxy S

What does the error message say? You can try to restart your phone to see if that helps or clean the camera app cache, can provide video to show how to do it if you cannot find the instructions on Google.

pollypocket
Beginner Level 2
Galaxy S
I cleaned the camera app cache, I also restarted my phone, the last thing I want to do is factory reset it
RobertZ
Active Level 9
Galaxy S
It would help if you provided some useful details, like what device you are using and what the error message is.
RedDogRabbit
Expert Level 5
Galaxy S

Kinda like going to the doctor, the doctor asks what the problem is, and you just say "guess" 😂 

RobertZ
Active Level 9
Galaxy S
Or the guy who says it hurts everywhere in his body that he touches and doctor House finds her has a broken finger.
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi pollypocket, what is the error message your'e getting while using the Camera?

Also, before you perform Factory Reset on your device, please open the Samsung Members app and Click on Support and Phone Diagnostics > Run the Diagnostics for the Camera > See if you get any error messages. 

Thank you.

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abs0Lut
Active Level 1
Galaxy S
Same thing is happening to me...
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abs0Lut
Active Level 1
Galaxy S
Even in safe mode I get the "warning camera failed" message
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RedDogRabbit
Expert Level 5
Galaxy S

If you ran the Diagnostics for the Camera, and didn't get any error messages, or especially if you did, you may want to visit a Samsung Service Centre to get it checked out by a tech. 

https://www.samsung.com/ca/support/service-center/