Original topic:

Cannot connect to printer

(Topic created on: 11-08-2020 11:15 AM)
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tmatsalla
Beginner Level 2
Options
Galaxy S
Help!!!  I've tried EVERYTHING I know to do to set up my Samsung Galaxy S10 to print wirelessly to my Xerox 3260 but my phone can't find my printer.  They're both on the same network.  Any ideas?  Thank you so much in advance!
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2 Comments
thebigguy86
Active Level 7
Galaxy S
could be something wrong with your printer connection
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keagan
Moderator
Moderator
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Galaxy S

Hi tmatsalla, 

Please try to connect your printer by following the instructions below.
1) Open Settings app >> Connections >> More connection settings >> Printing >> Download Plugin.
2) Now, you will then be directed to the Google PlayStore where you can install your Printer Plugin.
3) Once the plugin has been installed, head back into your "Printing" Settings and tap on the plugin.
4) Tap on the 3 dots and select "Add Printer"
5) Follow the in-app instructions to connect your print to your Galaxy phone.

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