Original topic:

Wireless connection with Cannon printer

(Topic created on: 02-05-2025 01:38 PM)
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JV11
Active Level 2
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Galaxy S
Hello, I have Samsung S23 Ultra and a wireless printer Cannon MF260 II. I was able to connect them and print wirelessly from my phone. However, I noticed that the communication between my phone and the printer is very slow. If I go to print and select to which device to print, it take very long time for my printer to show up if at all. It is especially painful after a system update installed on my phone few days ago. This printer is also connected to IPhone SE and have no issue. Anyone had the same? How can I improve this?
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3 Comments
RedDogRabbit
Expert Level 5
Galaxy S

You can try Resetting the Network Settings on your phone. You'll need to know your passwords & connect with the printer again. See if that works for you? 

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Helenna
Moderator
Moderator
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Galaxy S

Hi JV11,

We understand how frustrating it can be when you're dealing with slow communication between your Samsung Galaxy S23 Ultra and your Canon printer.

Both your phone and printer need a stable Wi-Fi connection. Check if the printer and your phone are on the same network. You might want to restart your router to improve the connection if it's slow.

Resetting the network settings is another good option. It can help clear any network-related glitches without affecting your data or apps. 

Go to Settings on your phone. Scroll down and tap General management. Tap Reset. Select Reset network settings. Confirm by tapping Reset settings and enter your PIN if required.

After doing this, you’ll need to reconnect to your Wi-Fi and re-pair your printer. Be sure to have your Wi-Fi passwords handy, as the reset will forget your saved Wi-Fi connections. Let us know if that works for you. 

Thank you.

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JV11
Active Level 2
Galaxy S
Thank you Helenna. I have very stable and fast wifi. I reset my wifi connection. How do I repair my printer? On that note, I have several devices connected to the printer. My Samsung S23 Ultra phone seems the only one that is very slow to communicate with Canon from day 1.
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