GilmourB
Beginner Level 2
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05-16-2019 08:23 AM in
Galaxy S
Recently "contacts storage 10.0.54" is draining up to 50% of the battery in just a few hours. Any suggestions on what this app is and how to stop it?
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05-16-2019 05:40 PM (Last edited 05-16-2019 05:46 PM ) in
Galaxy S
I don't know where you got this from, but contacts storage DOES NOT drain the battery. "contacts storage 10.0.54" is just a version number. If a new update for contacts storage is installed, then that number will change. The contacts are stored on the internal memory of the phone. The battery will drain if you use the phone to make/receive calls, browse the internet, send email, play games, etc.
GilmourB
Beginner Level 2
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05-16-2019 05:47 PM in
Galaxy S
yea, that's the version number, it's included to assist in trouble shooting. I'm getting the battery drain info from the device monitoring systems. Under battery it consistently states that Contacts Storage has used 40-60% of my battery. This problem stated about 4 days ago.