Original topic:

Disabling the default Photo Editor app

(Topic created on: 07-25-2021 04:18 AM)
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Incolor
Active Level 2
Options
Galaxy S

Hey there, so for a while i have noticed the default samsung photo editor app is taking up 10GB of storage. After a lot of troubleshooting with samsung support, i was told that my last resort would be disabling the app altogether. Can someone guide me with some info such as whats the name of the package for the photo editor app?

38 REPLIES 38
Hello321
Beginner Level 2
Galaxy S

This started happening when the "Revert" (undo/revert to original) function was added to the photo editor. 

The Samsung gallery's app data balloons to unimaginable sizes when you edit a bunch of photos using the "SAVE" button.

If you use the  "save copy" function instead, this does not happen!

The app must be saving the non-edited version of the image and/or the edited one to be able to perform the "REVERT"/undo function. Whether the data is being saved to internal stoeage or the SD card (maybe depending on if you have the photos in the internal memory or SD card) is unclear.

Perhaps try to remove your SD card and see if the app data remains the same. 

Whether the data is saved on internal storage or the SD card, Samsung really needs to fix this to make it crystal clear to the user, because it appears to be nuking internal storage!

Come on you multi-billion dollar company from the country who beats STEM at super high, crushing mental pressure into your student population driving them to insanity! You should be smart enough to figure this out and come up with a solution! 

Edward Deming is rolling in his grave! 🤣

Lukkboy
Active Level 1
Galaxy S

How i can disable the editor??? It keep editing my pictures on s22. Help

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Members_o6yfGvP
Beginner Level 2
Galaxy S

I m using s22u. Tried to smaller video size saying from 60k fhd 2gb to 30k hd 1gb. The video sized changed smaller which is good. But in the mean time the system size growed 2gb. I tested a few times and make sure it's because Samsung didn't delete the original video But just generate a new small size video. The original video must be somewhere for revert purpose. But where??? I don't need it and want to delete it to save my space. 

Samsung_8GMF4Jd
Beginner Level 5
Galaxy S

Photo Editor is highjacking 24G of data on my S20+. Wow, 3 years later and nothing  done to fix this issue! That's poor form. Just fix the data delete issue! This app is the killing the functional operation of my phone.  😡

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RedDogRabbit
Expert Level 5
Galaxy S

See my post on your previous post. 

Photo Editor is only using 116 Meg, of which roughly 4Kb is data for images. 

Screenshot_20240715_101836.jpg

 

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Members_NVFsBNk
Beginner Level 2
Galaxy S

Hi RedDogRabbit, your replies are not helpful.

For those of us who edit photos often, this is a big issue. If you do not edit photos often, your Photo Editor will not take up much space. My PhotoEditor data takes up 4.23gb on my S22 Ultra.

Screenshot_20240908_110011.png

It's shocking Samsung has known about it for years and has not issued a simple fix that let's PhotoEditor clear the data properly.

Here is the issue step by step:

- Go to PhotoEditor App page

- Go to Storage

- Press "Clear Data"

- The data will say it is "0"

- Return to the app page. The data will be back to the original amount

- Go to Storage

- The data will be the amount before data was cleared

- Press "Clear Data"

Repeat forever.

After Samsung removed sd cards, having an app take up 4gb of space on my phone is unacceptable. And suggesting users Factory Reset is ridiculous when it is an app provided by Samsung that they can fix any time themselves. My only thought is Samsung knows the issue is a lot deeper than it appears and cannot fix it.

 

If you have a Windows computer, you can download something like ADB I believe and manually delete the PhotoEditor app and it's data. If you restart your phone and hold volume up and power to enter the boot menu, I believe all data for all apps can be cleared out. 

Factory resets are a nuclear option and should never casually be suggested.

And, not believing people for an issue that is common is not helpful. The problem people need solved is to simply clear out the data the app uses.

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RedDogRabbit
Expert Level 5
Galaxy S

When I clear the Data in the Photo Editor app, it goes to zero, and stays at zero. 

Are you saving edited photos as a Copy or? 

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Incolor
Active Level 2
Galaxy S

For everyone still struggling with this, as i stumbled back to this thread by chance, someone mentioned above that the phone saves the edited videos/pictures in the background when you click "save" and not "save as copy", as expected.

 

One way to clear the original version of those files is to use the Media File Guardian app from Good Guardians.

 

!Be aware that this will delete the original version of those files, so you can not go back and revert the pictures/videos to a previous state afterwards!

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CathySWelsh
Active Level 1
Galaxy S

I have a Samsung S20Fe and I have followed every instruction that I can find online.  I have cleared the data and cleared the cache, forced if off, then cleared the data and cache, and the data initially shows clear, and when you go back into Apps again, it is there.

I have all pictures stored on an SD card, as I was running out of room, and it is more portable this way, and I even removed the card from the phone, and tried clearing the cache and data, and same issue.  

I tried uninstalling the updates, which did something, as now the photo editor does not appear under apps, and I have to go into Gallery, choose a picture, edit it, and choose ABOUT Photo Editor in order to see the details of the app, and clear the cache and clear the data, which is NOT working on the data.  It is taking up 93.67GB of space.  This is ridiculous, I only have less than 2GB free which restricts me quite a bit.  I have deleted apps that I was using rarely, but were hardly taking any room, and still no room.  

I booted into safe mode, and the same problem persists.  I have begun going through 12000+ photos and saving as a copy and deleting the original,  which I am not sure this works either.

I moved photos off the SD card onto a NAS that is not attached to the phone, and deleted a bunch of old photos, and it did NOT clear any room at all, even if you delete the photo.

I read this is by design so that Samsung forces you into purchasing a new phone.  If I cannot get this fixed, then I am purchasing a new Phone and it will no longer be a Samsung phone but an Iphone.  So Jokes on them.

I am not good with resetting my phone even though all my photos are on my SD card, I have several email accounts, and about 15 other Work related apps installed and configured on my phone and do not want to have to do this all over again.

 

Any other ideas than what I have already seen on the internet for fixing this.  So far, 93GB and counting.  

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