Original topic:

Do not disturb issue phone call stop or decrease music

(Topic created on: 11-09-2023 12:23 PM)
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Chrisblou23
Active Level 1
Options
Galaxy S
Music stop playing or volume decrease very mutch on incoming phone call with Do Not Disturb on

Do not disturb enable
Phone call not allowed or only favorite
Bluetooth headphone, speaker or car connected
Music on spotify or youtube music did the same

No ringtone, so DND work but music stop or decreasing
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5 Comments
RedDogRabbit
Expert Level 5
Galaxy S

What you are referring to is called "ducking", when the music volume lowers. 

When I have DND enabled on my S20 Ultra, and I'm listening to Spotify, the music doesn't "duck" with my Earbuds, for either Non Favorite calls, messages or any other Notifications. 

Try Resetting the DND on your device & set it up again. See if that works for you? 

 

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Chrisblou23
Active Level 1
Galaxy S
Hello, i had s20fe and this function was working perfectly on it. Im not sure about "docking" but music decreas from loud and clear to hard to hear.

I try multiple workaround,
Disable notification for all in DND panel
Try to reboot, clear cache of phone apps
Try multiple config in bluetooth panel
Also try to look for an option in spotify

I thing they change how DND interfer with music, but not sure
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RedDogRabbit
Expert Level 5
Galaxy S

DND works exactly the same for me as always. 

If I do NOT have DND enabled, and I receive a Notification, the Spotify's audio will Duck(🦆), but with DND enabled it does not duck. Are you using any 3rd party app for audio boosting, EQ etc? 

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Chrisblou23
Active Level 1
Galaxy S
Here is some config panelScreenshot_20231109_155703_TalkBack.jpgScreenshot_20231109_155524_Settings.jpgScreenshot_20231109_155449_Settings.jpgScreenshot_20231109_155442_Settings.jpg
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Chrisblou23
Active Level 1
Galaxy S
I do not use 3rd party apps four audio.

I also found that i do not have the issue if device is not configur for call on bluetooth
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