Original topic:

Double Voicemail Notifications

(Topic created on: 09-30-2022 06:48 AM)
1444 Views
VJohnston
Active Level 1
Options
Galaxy S
I recently upgraded to the S22, but I've started noticing that every time a call goes to voicemail..  there are 2 notifications. Pic attached. If I clear the voicemail message out they both go away... but it's weird to begin with.

image

Wondering if there's a way to fix this.
11 Comments
Anonymous
Not applicable
Galaxy S

Hi, I'd now found a solution to remove the second notification. First go on your phone settings then dual messenger. If you are not using any dual apps, just click the three dots on the upper right and click Delete all my data which works for me

taile77
Beginner Level 3
Galaxy S

This works.

Apparently, to receive only one notification voicemail icon, you have clear data as mentioned above. However, when you do this, you are turning off dual messenger.

I guess Samsung doesn't want to provide a solution to this, so it is either use dual messenger and have the annoyance of the second notification icon, or not use dual messenger and be in peace.

T