Original topic:

Double Voicemail Notifications

(Topic created on: 09-30-2022 06:48 AM)
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VJohnston
Active Level 2
Options
Galaxy S
I recently upgraded to the S22, but I've started noticing that every time a call goes to voicemail..  there are 2 notifications. Pic attached. If I clear the voicemail message out they both go away... but it's weird to begin with.

image

Wondering if there's a way to fix this.
11 REPLIES 11
Galaxy S
Have you try restart your phone?
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VJohnston
Active Level 2
Galaxy S
I've restarted my phone.

I contacted Samsung support and they said clear the phone app cache and check for any pending updates. There are no pending updates and I've cleared the cache. If that doesn't work they said voicemail is a carrier thing so to contact them if that didn't work.
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iFlYSoLo
Expert Level 5
Galaxy S
It's the soul and the person 📞 👻 👽 😱
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Galaxy S
Give freedom a call and ask for your freedom back! We are not in this world to have dual notifications for voicemail, it's inhumanity, it's not right and it must be stopped!
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Axton
Moderator
Moderator
Options
Galaxy S


Hi, VJohnston , In this case you need to contact your operator, they can give you more information about it, because you are connected to the Samsung community, we don't have any specific information about it because we don't are limited to providing device support only, messages, voicemail, calls and DTMF tones are regulated by your SIM card operator.

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VJohnston
Active Level 2
Galaxy S
Fair, I just wanted to mention it somewhere. Who knows if I'm the only one experienxing this or not.
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virparam01
Active Level 4
Galaxy S
Same here with rogers on note 20 ultra. Seems bug of the software not operator
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VJohnston
Active Level 2
Galaxy S
I knew I wasn't the only one.
Freedom deactivated and reactivated... it didn't work.
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biscuits
Beginner Level 2
Galaxy S
Did anyone found a fix for this yet?
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