Original topic:

Email notifications from spam and junk folder in my Samsung app

(Topic created on: 01-01-2020 05:58 PM)
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RuC26
Beginner Level 2
Options
Galaxy S
Hi, I use the Samsung native app for my emails. Recently, I notice that all junk and spam emails are being shown as notification upon arrival.. Very annoying. Obviously, these folders are not selected to sync.. How can I fix my issue... 
5 REPLIES 5
RuC26
Beginner Level 2
Galaxy S
My version 6.1.01.0
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Thomas69
Beginner Level 2
Galaxy S
also have this issue. very frustrating...
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lambc
Beginner Level 2
Galaxy S

Exactly the same here.  Junk and Clutter are now notified and when opened are shown in a view 'Unread emails' that I've not seen before.   Settings are really d basic these days, so there's no apparent way to switch these off.

From looking for solutions online, seems like this has happened in the past too. Couldn't see any satisfactory solution - just stuff like 'delete the folder'  or 'delete the account and set up from new'.    

My feeling is that this problem must have arrived with a software update  (Samsung email app? Outlook? )- at the moment I can only hope it goes away again with the next one!  

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Atmguy
Beginner Level 2
Galaxy S

So anyone find a solution? This is ridiculous! I don't want notifications for junk mail....!

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Stewie66
Beginner Level 2
Galaxy S

How does one go about letting Samsung know about this problem?  Do they read these postings?

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