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12-18-2022 09:24 AM in
Galaxy S- Mark as New
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12-18-2022 09:30 AM (Last edited 12-18-2022 12:13 PM ) in
Galaxy SFor you 4th issue, it seems that (for those who receive it) you can't disable it unless you disable secure folder
(Screenshot from samsung members US)
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12-18-2022 09:35 AM (Last edited 12-18-2022 09:42 AM ) in
Galaxy S- Mark as New
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12-18-2022 10:13 AM in
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12-18-2022 10:23 AM in
Galaxy S- Mark as New
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12-18-2022 10:31 AM in
Galaxy SThere is supposed to be an update coming for the S22 line of devices on Tuesday that hopefully will help with your problems
I have the S22 and am not seeing any problems at all since the update to One UI 5
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12-18-2022 10:36 AM in
Galaxy S
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12-18-2022 10:39 AM (Last edited 12-18-2022 10:39 AM ) in
Galaxy SHi, we apologize to hear the issues on your new Galaxy S22+. As you have already performed Wipe cache partition, try to use your device in safe mode and check if it is showing the same issue.
To enter Safe Mode, please perform the following:
1.First, completely power off the phone.
2. Then, power on the phone and when the Samsung logo appears, press and hold down the Volume down key.
3.If done correctly, "Safe Mode" will display on the bottom left corner of the screen. If "Safe Mode" does not appear, repeat the steps above.
4.Once you are in Safe Mode, you can remove the third-party app that is causing issues on your phone.
5.To exit Safe Mode, simply restart your phone and it will reboot normally.
Even after performing the above steps, if the issue persists again then please perform backup and factory reset by following the steps in the given links.
https://www.samsung.com/ca/support/mobile-devices/how-to-transfer-and-backup-data-using-smart-switch...
https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-perform-a-factory-reset/
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12-18-2022 11:52 AM in
Galaxy SSafe Mode is likely to be an utter waste of time for the questions asked by the OP.
- MMS always requires Cell Data with Canadian Carriers. If you're using Samsung's Messages, Switch to Google Messages & test.
- Not all screen protectors are created equally. If you're using one that only has adhesive along the edges, then that's likely to be a problem, same with screen protectors that are textured. I use Whitestone Dome Tempered Glass screen protectors & never had any issues.
But you can open the Samsung Members app & Click on Support > Diagnostics > View Tests & run the Diagnostics for the Touch Screen. See if you get any error messages for the Touch Screen?
If I think of something for the remaining questions, I'll edit this post.
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12-20-2022 08:28 AM in
Galaxy SI've run all diagnostics a few times and it reports all is good.
I really don't want to do a Factory Reset because what if I lose important things.
