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02-01-2023 07:55 AM in
Galaxy S- Mark as New
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02-01-2023 10:32 AM in
Galaxy SHi, we are sorry to hear that your'e facing issues with your device.
For fingerprint issue, Remove your stored fingerprints.
Navigate to Settings, tap Biometrics and security, and then tap Fingerprints. Select one of the stored fingerprints you would like to delete. Tap Remove, and then tap Remove again to confirm. Repeat these steps to delete any other saved fingerprints.
Reregister your fingerprints. While you are still in the Fingerprints settings, tap Add fingerprint. Register a new fingerprint using the on-screen instructions.
However, we will consider your concerns as valuable feedback.
We will forward it to the appropriate team for review.
Samsung always appreciates customers who take their time out to give us their valuable feedback and suggestions.
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02-01-2023 10:36 AM in
Galaxy S