I'm having a very hard time using fingerprint scanner on s22 ultra. The feature is a disaster when it is implemented to the screen. It never recognize properly with screen protector. It is also hard to use autofill feature because of this. Please try to change all the biometric related need to face recognition. It is really convenient for people like me. One last thing is please improve the facial recognition in such a way that it recognize in the dark and with face mask.
One last thing is, samsung Pass doesn't prompt to save password when new login is detected, which I believe should be implemented because I'm a person who use different password for different website and it can be challenging to remember password for each. Since every app doesn't login with biometric like how it is in Apple,it's bad. I'm the user who changed from Apple iPhone 14 pro to Samsung s22 because of the confidence I have in samsung.
Hi, we are sorry to hear that your'e facing issues with your device.
For fingerprint issue, Remove your stored fingerprints.
Navigate to Settings, tap Biometrics and security, and then tap Fingerprints. Select one of the stored fingerprints you would like to delete. Tap Remove, and then tap Remove again to confirm. Repeat these steps to delete any other saved fingerprints.
Reregister your fingerprints. While you are still in the Fingerprints settings, tap Add fingerprint. Register a new fingerprint using the on-screen instructions.
However, we will consider your concerns as valuable feedback.
We will forward it to the appropriate team for review.
Samsung always appreciates customers who take their time out to give us their valuable feedback and suggestions.
I re registered twice because of my screen protector. I love the physical printer print reader which was there in note 9.. convenient accurate and faster than this
