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01-09-2024 03:30 AM in
Galaxy SI have a Galaxy S10 Lite and have never had a problem with it in 3 years. Yesterday, its screen got a shade of green, and then the battery started to discharge pretty fast. I tried to clean the memory and uninstall some apps, but it is still like this. Could someone help me?
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01-09-2024 05:38 AM in
Galaxy S
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01-09-2024 09:29 PM in
Galaxy SHi, I request you to please perform Safe Mode on the device and check the issue again.
To enter Safe Mode, please perform the following:
First, completely power off the phone.
Then, power on the phone and when the Samsung logo appears, press and hold down the Volume down key.
If done correctly, "Safe Mode" will display on the bottom left corner of the screen.
If "Safe Mode" does not appear, repeat the steps above.
Once you are in Safe Mode, you can remove the third-party app that is causing issues on your phone.
To exit Safe Mode, simply restart your phone and it will reboot normally.
Important: When you exit Safe Mode, some of your customization options (wallpapers, themes, etc.) may be reset to default.
