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06-15-2025 04:27 PM in
Galaxy S- Mark as New
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06-15-2025 11:33 PM in
Galaxy S
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06-16-2025 05:21 AM in
Galaxy SHi,
Thanks for sharing the screenshot. Since you have already tried the adviced troubleshooting steps, please
Check Samsung Account Sync. Galaxy Store relies heavily on your Samsung Account. Go to: Settings > Samsung account > Sync account
Make sure everything is synced properly. If sync fails, try signing out and signing back in (only if you know your credentials).
Also, we recommend you to submit error report using Samsung members app.
Open Samsung Members > Support > Error reports. Select Galaxy Store / Connectivity. Attach screenshot & describe when it started.
Let us know how it goes!
Thank you.
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06-17-2025 12:14 PM in
Galaxy S