Original topic:

galaxy store loading issue on S23. Uktra

(Topic created on: 12-09-2023 06:26 AM)
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JasMangat
Beginner Level 2
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Galaxy S
I am having a issue with galaxy store. It open up but doesn't load any content. Everytime I try it gives me 2 error messages 09odc2351000 or 997de6ed015. I tried some trouble shooting steps such as clear data, clear cache, restart the phone, allowed all the permissions but nothing seems to help. I tried updating it but blank screens shows up after a whole. I Uninstaller the updates incase any new update was causing it. I have version 4.5.63.9 installed. Thank You!
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11 REPLIES 11
JasMangat
Beginner Level 2
Galaxy S
Thanks, I have tried them. Last night, they got disconnected in between. I tried again this morning, and they said I should ask in the community. However, it is updated now and partially working. Somehow, it has a network connectivity issue as it is giving me that error message, and other times, it loads everything, but I can not move forward. I am posting the screenshot of it. 1702174471670_1702174471660_0.jpg
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Helenna
Moderator
Moderator
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Galaxy S

Hi, we are good to see that your issue has been resolved.

We appreciate your efforts.

Please write back to us if you require any further assistance in the future.

Thank you.

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