Glitch with S20 nav-bar

[joaquincgarcia]

Hi everyone, I hope someone here can help me.

I'm experiencing a bug on my phone that's bothering in several situations.

Apps in landscape mode switch to portrait and come back to landscape (or not): http://imgur.com/gallery/vfgSCPn

Voice notes in WhatsApp get interrupted: http://imgur.com/gallery/yXIlFbI

(you'll see that the navigation bar briefly goes white)

I've factory-wiped my phone, gradually reinstalled the apps and double-checked that there are no weird or potentially dangerous apps.

I've finally had a replacement of my phone and, after just a couple of days, it started happening again.

The only way to avoid it seems to be by using Safe Mode, but I'm not positive about it either, given that I've only tested it for an hour.

The tricky part here is that I can't find a pattern, as it randomly happens (for instance, my keyboard went down when writing this actual post).

Has anyone else experienced this problem with their phone? Any idea on what I can do? It's really hurting my experience with Samsung. :(

Thanks!

[Halston]

Hi joaquincgarcia,

Please verify your phone in safe mode for 24 hours to diagnose the issue exactly because third-party apps may cause unusual behavior of the phone.

Safe mode to check if added apps are causing problems. This mode only loads basic system software and allows you to disable third-party applications.

1. After turning off the phone, turn it on.
2. Once the Samsung logo has started, press and hold the volume down button.
3. When the home screen appears, the safe mode is displayed in the lower-left corner of the screen.
If the phone works well in safe mode, the problem could be with third-party applications installed on the phone. Uninstall them in the Settings >> Apps >> show all apps >> Tap on the apps and uninstall them.
To deactivate safe mode.
1. Press and hold the power button.
2. Tap Restart.

[Halston]

Hi joaquincgarcia,

Please verify your phone in safe mode for 24 hours to diagnose the issue exactly because third-party apps may cause unusual behavior of the phone.

Safe mode to check if added apps are causing problems. This mode only loads basic system software and allows you to disable third-party applications.

1. After turning off the phone, turn it on.
2. Once the Samsung logo has started, press and hold the volume down button.
3. When the home screen appears, the safe mode is displayed in the lower-left corner of the screen.
If the phone works well in safe mode, the problem could be with third-party applications installed on the phone. Uninstall them in the Settings >> Apps >> show all apps >> Tap on the apps and uninstall them.
To deactivate safe mode.
1. Press and hold the power button.
2. Tap Restart.

[TerryMale]

hope it doesn't short out on you when you are having it on your way 😉

[Shawnlion]

Devi disattivare da good lok la trasparenza della barra