Original topic:

Good Lock RegiStar back tap function

(Topic created on: 04-16-2023 11:28 AM)
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DTS
Active Level 5
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Galaxy S
I wonder if anyone found the back tap function does not actually take any picture or start recording video? All it does for me on the Galaxy S22 Ultra is opening the camera app. I need to click the shutter button to take pics or record videos. Anyone has any insight? Thanks!
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5 Comments
DTS
Active Level 5
Galaxy S
Opening the Voice Recorder app will actually start recording audio.
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Helenna
Moderator
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Galaxy S

Hi, have you tried to Clear cache, Clear data for the app and see if it solves the issue.

If still issue persists, we suggest you to perform wipe cache partition.

Below are the steps to perform clear cache partition.

1.Turn off the unit.

2.Press and hold the volume up button and press and hold the on/off button. When the Android logo is displayed, release all keys ("Installing system update" is displayed before displaying the Android system recovery menu options).

3.Press the volume down key repeatedly to highlight "wipe cache partition".

4.Press the Power key to select. Press the Volume Down button to highlight "Yes" and press the Power button to select. When the wiping of the cache partition is completed, "Reboot System Now" is highlighted.

5.Press the Power button to reboot the unit.

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DTS
Active Level 5
Galaxy S
Thanks for the response! Did both already, still the same.
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Nylah
Moderator
Moderator
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Galaxy S

Hi, just to confirm is your device is in Power mode if yes, please off the power saving mode once and check again.

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DTS
Active Level 5
Galaxy S
It's not in power saving mode. It was in adaptive battery mode which I turned off. Still, camera app would open but not automatically recording.
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