Original topic:

Google Play Store downloading up to 99-100% but not installing

(Topic created on: 05-18-2019 10:36 PM)
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czk178
Active Level 1
Options
Galaxy S
I'm not too sure why this is happening, I've factory reset 2 times now and it continues to happen. I've tried uninstalling play services, and Google play store and reinstalling. But nothing seems to be working. It's been happening since android 8.0 and I was hoping 9.0 would fix it but nothing seems to have been repaired. Anyone have tips?
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16 REPLIES 16
Galaxy S
Settings - Apps - Scroll down to the Play Store - Storage - Clear Cache & Data for the Play Store & SHOULD work 🐧
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czk178
Active Level 1
Galaxy S
thank you for the suggestion, I've tried that multiple times now and it hasn't done the trick.
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sully
Active Level 8
Galaxy S
When installing, do you use wifi, and if yes. Try installing once with mobile data to see if it works
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czk178
Active Level 1
Galaxy S
usually I do use wifi yes, but it also happens on data
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Galaxy S
Try this: Uninstall Updates to the Play Store - Go to Settings - Apps - Three Dot Menu Top Right - Uninstall Updates to the Play Store Reboot - Try to Download & install Updates...

btw - If you go to the Play Store & it's settings - Scroll down & does it say that the Play Store is Certified?
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czk178
Active Level 1
Galaxy S
thank you for your suggestion, I have tried uninstalling updates and that hasn't seemed to work either. the play store is certified too.
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Galaxy S
K - I'm starting to run out of ideas - But... Are you using a Launcher other than the Stock Samsung Launcher? - If you are - Temporarily use the Samsung Launcher - Next idea - Disable Google Search App (don't ask me why - just try it) and then try to Download & Install Updates from the Play Store... 🐧

Also - Are you using any apps installed from apk mirror etc?
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czk178
Active Level 1
Galaxy S
nope, I'm on the stock launcher. I'll give that a try. I will report back in a minute
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sully
Active Level 8
Galaxy S
what device is this bud
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