Original topic:

HELP! I need to recover my voice recordings

(Topic created on: 05-11-2024 09:20 AM)
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Dianakarorh
Beginner Level 4
Options
Galaxy S
Hello everyone! I had to do a factory resent on my phone since I got locked out for an unknown reason.. unfortunately I lost my voice recordings and I really need to recover them. 
Can someone let me know how can I do this?
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4 Comments
PVader
Active Level 4
Galaxy S
Have you tried checking the Trash in the My Files app?
Dianakarorh
Beginner Level 4
Galaxy S
Yes, I even restarted my last backup from May... still can't find them 😕
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RobertZ
Active Level 9
Galaxy S
Factory reset erases everything in the device.

A backup either to Samsung Cloud or with Smart Switch should have your recordings on them. Check there to see if they have them.
Helenna
Moderator
Moderator
Options
Galaxy S

Hey Dianakarorh, sorry to hear you lost your voice recordings. As said by RobertZ if you have backed-up content you can retrieve them back.

For Samsung Cloud and Google Drive, navigate to the respective section in your device's settings and select the backup you wish to restore.