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11-10-2020 07:58 AM in
Galaxy S- Mark as New
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11-10-2020 09:49 AM in
Galaxy SCheck and see if you have any Bixby routines activated that might be shutting it off.
It should stay on normally unless something is shutting it off.

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11-10-2020 10:27 AM in
Galaxy SHey kunqi,
When connecting wifi on your phone, make sure the devices are within 10-15 meters to each other.
Then check for Bixby routines and deactivate it as mentioned by Ray2.
Please disable the Power saving mode on your phone. Power saving mode helps extend the battery life of your Mobile device by disabling features and limiting the CPU usage of your device. You can adjust the Power Saving Mode from Optimised, Medium and Maximum Power Saving.
Go to Settings > Device Care > Select Battery > Tap on Power mode > Choose your preferred Power Mode.

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11-12-2020 11:13 AM in
Galaxy SHi kunqi, Please let us know the status of the issue. If the issue got resolved, then please take the time to accept the comment that you find helpful as solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query. If the issue still persists, then please get back to us with the information about it.
