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03-06-2022 11:50 AM in
Galaxy SHello everyone,
I hope I can get some help here with the Samsung Music App. I can't seem to figure this out. This started happening if I can remember correctly after the app updated. When I play music on the app I keep getting this message at the bottom " Added 1 track to queue and removed duplicate tracks" (Please see image).
Before this happened when I get in my car it would sync my playlist and I can see my entire playlist. Now all I can see is the one song that is currently playing. If I take out the phone and select the music I want to play I can see my playlist clearly but the same message pops up. This also happened when I play music using the phone speakers, any Bluetooth headphones, or portable speakers.
Is this a setting issue or something I'm missing?
Thanks for the help.

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03-06-2022 03:06 PM in
Galaxy SHi, we suggest you to Backup music files then Clear cache and data for music app.
To clear cache, go to Settings, swipe to, and touch Apps. Swipe to and touch the app you want to clear. Touch Storage, and then touch Clear cache.
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03-21-2022 04:59 PM in
Galaxy SHello,
It still has not fixed the issue. Anything else I can try?
Thanks,
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03-06-2022 10:01 PM in
Galaxy S- Mark as New
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03-19-2022 05:05 PM in
Galaxy SYes it is.
