Original topic:

Issue with Password Managers Not Triggering on Input Fields

(Topic created on: 07-24-2025 03:07 PM)
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Nymus
Active Level 4
Options
Galaxy S
Hello, 

I'm experiencing a recurring issue where Samsung Pass or third-party password managers (e.g., Bitwarden, 1Password, NordPass) often don't trigger when tapping on password fields—about 8 out of 10 times across various apps and websites. The field is recognized, but the autofill prompt fails to appear, requiring manual entry or, at times, a full phone restart.

After manually entering credentials, the password manager prompts to save it again as a new entry, ignoring the fact that it’s already saved. This affects both usability and security. Additionally, I’ve experienced cases where Samsung Pass unexpectedly deletes saved entries. Out of frustration, I’ve tried several other password managers, but the core issue remains. Yes, I’ve ensured the correct default manager is set in system settings.

Please look into improving password manager integration on Samsung devices.

Thank you.
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3 REPLIES 3
pemartin
Beginner Level 2
Galaxy S
Same issues. Would like to use 1password with internet browser. Nothing shows up when I want to fill credentials on sites.
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi Nymus,

We’re sorry to hear about the ongoing frustrations with Samsung Pass and third-party password managers not triggering consistently. We understand how critical smooth autofill functionality is for both convenience and security.

While some inconsistencies can occur depending on app or site implementation, it’s clear this issue goes deeper and affects multiple services, not just Samsung Wallet.

We'll pass this along to the relevant teams for further investigation. In the meantime, you might try clearing the cache and data for your current password manager, and double-checking “Autofill with Samsung Pass” (or your preferred manager) under Settings > General Management > Passwords and Autofill.

Thank you for bringing this to our attention.

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RobertZ
Active Level 10
Galaxy S
Wrong location.

It's under settings, security and privacy, more security settings, passwords passkeys and autofill. From their select gear icons for preferred service setting.
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