Original topic:

My email icon is always blinking

(Topic created on: 11-12-2022 11:38 AM)
632 Views
Richorto
Active Level 1
Options
Galaxy S
Hello and how are you? 
Please ,Could anyone help me with this? 
My sending email icon is always blinking and it doesn't stop? 

9 REPLIES 9
Nylah
Moderator
Moderator
Options
Galaxy S

Hi, could you please provide us the model of your device and also which email app are you referring to?

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RedDogRabbit
Expert Level 5
Galaxy S

Check to see if you have any emails that are "stuck" in sending.

You can try Clearing Cache for the email app and Reboot.

 

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Richorto
Active Level 1
Galaxy S
I did but I still got the problem
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RedDogRabbit
Expert Level 5
Galaxy S

Try Booting into Recovery and Wipe Cache from there.

Power of your device & Wait a few seconds.

 
Press & HOLD the Power + Volume UP buttons, until you feel the device vibrate. Release BOTH buttons & wait a couple of seconds until you see the Recovery Menu.
 
Use the Volume button to Scroll down to Wipe Cache & Select with the Power button.
 
Wait a few seconds until the Recovery Menu Defaults to "Restart Now" & Select with the Power Button. 
 
Your device will Reboot.
 
You will NOT lose any Data from Wiping Cache! 
 
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Richorto
Active Level 1
Galaxy S
S10 and it's about Sumsung Email.
Thanks
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Nylah
Moderator
Moderator
Options
Galaxy S

Hi, we recommend you to try to clear Cache and data on the application , please follow the steps given below :

 From Settings, swipe to and tap Apps. Select the Samsung email application. Tap Storage, and then tap Clear cache (bottom right button).

After clearing the cache, restart your device and check if it resolves the issue.

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Richorto
Active Level 1
Galaxy S
I did what you ask but this problem is not solved
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RobertZ
Active Level 10
Galaxy S
Good luck getting a Samsung moderator giving you any advice other than clear the cache.
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RedDogRabbit
Expert Level 5
Galaxy S

Clearing Cache & Data for Samsung's email app, should actually work. It sounds like there's an email "stuck" in Sending. So Clearing Both Cache & Data should fix it.

Since Samsung's email is a system app, after trying Wiping Cache from Recovery, the only other options would be to, uninstall all updates to the app, or a Factory Reset