Original topic:

Native call recording for Samsung Canadian models

(Topic created on: 04-04-2024 07:00 AM)
4743 Views
Luffy6
Active Level 1
Options
Galaxy S

Hi,

I don't know the real reasons why the call recording feature is disabled in Canada. As far as I know it's not illegal to record a conversation if you are a part of it.

Could you please raise this concern to people how could help us on behalf of all Canadians customers who needs this feature.

Thank you.

    

 

17 Comments
RedDogRabbit
Expert Level 5
Galaxy S

If it's only for the two reasons you mentioned, I think that you could ask the person if they would be kind enough to text you the details? 

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danuna11
Active Level 1
Galaxy S

Apple has released call recording in Canada for 18.1. I’m hoping Samsung can follow suit

Members_35E7imr
Beginner Level 2
Galaxy S

Confirmed on my iPhone 15 Pro v18.1 @android/@Google needs to do better.

Samsung S24 will be my last Samsung. @Helenna....from a customer standpoint there is NO excuse not to make this feature available.

TruckerJohnAB
Active Level 1
Galaxy S

It is available on Apple devices running iOS 18, even in Canada.IMG_0904.PNGIMG_0905.jpeg

0 Likes
Galaxy S
APPS DEV LLC
Automatic Call Recorder ACR
You can find the app on the google play store
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EddiePaul
Active Level 1
Galaxy S
Yes. Apple has beaten samsung in call record feature release in canada
CharlieSIGMA
Active Level 1
Galaxy S
This is now available on Canadian S25 Ultra. SM-S938W. It plays a mandatory "this call is being recorded" tone at the start of the recording.
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Members_crggaHk
Beginner Level 4
Galaxy S

Native Call recording is also disabled in Australia - Similarly recording calls is not illegal in Australia, and the law really only covers publicly distributing calls without permission as far as I'm aware. For legal submission etc, so long as the call is not made fully public, then it can be used in evidence is my understanding.

I have managed to use the Cube ACR app available from the samsung store. It is available with a free tier and able to record calls very well even though it is disabled in the native interface. Give that a try. It can havesome issues with voip apps etc but my experience has been remarkably seamless.

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