Newest patch

[SheadenDymott]

Has anyone else had issues with the new patch not doing anything? I've tried getting help from support but they don't offer much support. Pretty much telling me I need to send my phone to them . Any suggestions?

[RedDogRabbit]

A buddy?

If it works, it'd be a lot easier than visiting a Samsung Service Centre. 

[SheadenDymott]

Yea I definitely don't have a service center anywhere close to me. I appreciate your help. Like I said I'll try the update cache clears and restart after this backup. Currently stuck on 99.6 percent

[RedDogRabbit]

Good luck 🤞🏻 

[SheadenDymott]

The cache and data clear with restart didn't work. It always just says resume update. I can't find a way to say cancel it then re try.

[RedDogRabbit]

Yeah I didn't think that Wiping Cache was going to work. 

If you have a Smart Switch backup, and you can't find someone with a computer, then Factory Reset is really the only option.

Clearing Cache and Data for the 2 system update apps should have cleared the stalled update.. but. 

[SheadenDymott]

Man! I got the smart switch update on the computer to work

[RedDogRabbit]

Thought it might 👍🏻

[SheadenDymott]

I really appreciate your help. Samsung service was useless honestly. Pretty much just wanted me to pay for them to do it. Which honestly doesn't surprise me .

[RedDogRabbit]

I'm very happy to help 😊

Yeah, often the people at support, are not the best, and don't ever follow up. 

[SheadenDymott]

Yea unfortunately. With how much we spend on devices you'd think they'd be a little more inclined to help. But I hope you have a great day ! And thanks again !