Resolved! Solved

Original topic:

Notifications not making sound or vibrating

(Topic created on: 02-05-2022 06:04 PM)
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esor
Active Level 4
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Galaxy S
S20 Plus 
Since the recent update (Feb. 2022), my notification sounds have not been making noise. 
My volume is up full blast. 
I've done diagnostic testing. All passed.
I have gone in the notification settings and double checked everything.
They were working fine until update.

Also, have had my phone just stop working while on a call. I can't hear them, they can't hear me. Was having a lengthy conversation, after 50 minutes my phone cut out and I had to do a reset and call them back. 

What's with the issues of this update?
How can I fix these issues?
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1 Solution


Accepted Solutions
Solution
Galaxy S
Try go to recovery mode and do a wipe cache partition:

- Power off your phone
- Press and hold vol up and power key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partition
- press power key to confirm
- click yes
- click reboot system

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4 Comments
Solution
Galaxy S
Try go to recovery mode and do a wipe cache partition:

- Power off your phone
- Press and hold vol up and power key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partition
- press power key to confirm
- click yes
- click reboot system

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esor
Active Level 4
Galaxy S
Thanks. This did work.
Galaxy S
Glad to hear your problem resolved.
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Reynaud
Moderator
Moderator
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Galaxy S

Hi esor, we are glad to see that your problem got resolved. Thank you Tallman.

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