Hi Kathrin1,
Thank you for taking the time to share such a detailed timeline we truly understand how frustrating this experience has been, especially on a new Galaxy S24.
Battery life concerns following software updates can stem from various factors, including background optimization processes, new feature sets, and usage patterns that evolve with each update. That said, the drop you’re describing is far from expected, and we appreciate you listing all the troubleshooting steps you've already tried it shows how proactive you've been.
Since you've already ruled out rogue apps, device temperature, and have cleared the cache partition, we’d recommend the following next steps:
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Boot into Safe Mode and monitor battery life for a few hours. This helps isolate whether any third-party apps might be affecting performance, even if Device Care doesn’t flag them.
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Battery Usage Breakdown: Check Settings > Battery > Usage since last full charge. Look for any apps or system processes using an unusual amount of power.
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Samsung Members App Diagnostics: Open the Samsung Members app > Support > Phone Diagnostics > Battery, to run a more detailed test.
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If nothing improves, back up your data and consider a factory reset as a last resort before the next update. Sometimes, post-update issues can linger due to residual system conflicts.
We also encourage you to submit an error report through the Samsung Members app (Menu > Support > Send Feedback > Error Reports). This ensures our software team receives your logs and can investigate further.
We’re here to help, and your feedback has been noted.
Thank you again for your patience and for being a valued member of our Galaxy community.