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02-03-2025 10:00 AM in
Galaxy S- Mark as New
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02-03-2025 10:10 AM in
Galaxy SHi Ants1888,
Thank you for reaching out. We understand how frustrating it must be to experience unexpected color changes in your photos and videos. Based on your description, it sounds like automatic post-processing adjustments might be affecting your images.
To help resolve this issue, we recommend the following steps:
Disable Scene Optimizer: Go to Camera Settings > Scene Optimizer > Toggle Off
Turn Off Auto-Enhancements in Gallery: Open Samsung Gallery > Settings > Disable Auto-Enhance or Auto HDR
Try Pro Mode: Switch to Pro Mode in the Camera app and take a test shot to see if the issue persists.
Clear Camera App Cache: Settings > Apps > Camera > Storage > Clear Cache.
If the issue continues, we recommend submitting an error report via the Samsung Members app with sample photos for further investigation.
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02-03-2025 10:16 AM in
Galaxy S