Original topic:

Unable to add AmEx card to my samsung wallet

(Topic created on: 02-01-2025 10:23 PM)
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soulcandidate
Beginner Level 4
Options
Galaxy S
I recently moved to Canada from India. I am trying to add my AmEx card to the wallet but it doesn't allow. Says invalid card numbered time. I have changed my country in the settings and updates new phone number. Has anyone faced a similar issue?
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3 Comments
PókeDynamax
Active Level 6
Galaxy S
If your phone purchase outside of Canada. Samsung wallet doesn't support out of country credit card. Best to use Google wallet or purchase a new Galaxy device in Canada. Samsung wallet restriction and supports origin country.
Galaxy S

Because of its firmware related to where your device purchased from, it is unlikely to allow Samsung Wallet to use in a different country other than the country you purchased from. The other option you can use is Google Wallet or you have to purchase a new Samsung phone in Canada.

Helenna
Moderator
Moderator
Options
Galaxy S

Hi soulcandidate,

Yes, PókeDynamax is correct! Samsung Wallet is region-locked, if your phone was purchased outside of Canada, it may not support credit cards from a different country. Even if you change your Samsung Account region, the device itself is still tied to its original country.

Thank you PókeDynamax for providing the information.

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