Original topic:

Can't add my Canadian debit card on samsung wallet

(Topic created on: 10-14-2024 07:48 PM)
215 Views
super-boyKonEl
Active Level 2
Options
Galaxy S
Good day,

I am writing to seek assistance with an issue I am experiencing with my Samsung Galaxy S23 wallet app. I purchased the device one year ago from a Middle Eastern country and have since relocated to Canada due to family circumstances. I am attempting to add my Canadian debit card, issued by BMO, to the wallet app, but I am unable to do so. When I open the app, it only displays Middle Eastern countries as options.

I kindly request your guidance in resolving this matter, as it is causing me significant inconvenience. I would greatly appreciate any assistance you can provide.

Thank you for your attention to this issue.

Best regards,

[Abdullah]
0 Likes
7 Comments
RedDogRabbit
Expert Level 5
Galaxy S

Unfortunately, you can't add a Canadian Debit / Credit card to Samsung Wallet in Canada, for a device from another region.

Try Google Wallet. 

0 Likes
Galaxy S
Ahh i see but I'm in Canada right now will that still work
0 Likes
Galaxy S
I did find a method if I could change my region from imei code on phone dialer
0 Likes
Galaxy S
Okay well looks like I'll use google wallet
0 Likes
Galaxy S
I appreciate your support though
0 Likes
Helenna
Moderator
Moderator
Options
Galaxy S

Hi megamanX12,

Samsung Wallet is country specific and will only work for the country where it was first registered.

Unfortunately, you cannot register Samsung wallet in a country other than where the phone was purchased.

Thank you.

Galaxy S
No worries ma'am I got google wallet thank you very much have a wonderful day
0 Likes