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03-24-2021 11:37 PM in
Galaxy S
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03-25-2021 12:09 PM in
Galaxy SHi, Force stop will temporarily stop the app from running in the background. The app will start running again as soon as you open it next time whereas Disable will close the application from the phone and you will not be able to use the application again unless you enable it again from settings. As you mentioned the Gmail has crashed that is due to the Google Webview issue, and this problem was already resolved with the latest app updates of Android System Webview and Chrome, 89.0.4389.105 version. Therefore please update these apps to the latest version on the following steps and restart the device.
To update apps to the latest version please follow the below steps:
- Android System Webview : Settings > Apps > Search Webview > Tab Android System Webview > App details in-store > Update - Chrome: Settings > Apps > Chrome > App details in-store > Update
*If the Update menu is not available, please tap the Enable button to activate app update.
If you have already installed Android System Webview Beta on your device, you should manually uninstall updates of the Beta app on the following paths.
•Uninstall WebviewBeta updates: Settings > Apps > Search Webview >Tab Android SystemWebview Beta > Tap more (three vertical dots) > Uninstall updates
•And then please do update the official Webview app to the latest version.
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03-26-2021 11:02 PM in
Galaxy SThanks for the explanation re Force Stop.
I can see that Chrome already shows the updated version you indicated in your answer.
I follow the steps you shown, but I can't update Android System Webview , because I can't find it . Please HELP!

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03-28-2021 12:28 PM in
Galaxy SHi, Please find the link below for additional troubleshooting steps. Please write back to us if the issue still persists.
