Original topic:

"Disable" and "Force stop" an app - meaning

(Topic created on: 03-24-2021 11:37 PM)
12394 Views
400youvillezn
Active Level 3
Options
Galaxy S
What is the difference/ meaning of Disable  vs Force Stop?
I did several things yesterday, trying to clean my cell from non necessary apps, whe Gmail crashed. In some instance, I think I had clicked on Disable as well Force Stop. Could anyone tell me if I did some damage things there? Many thanks in advance.
0 Likes
3 Comments
Valeriya
Moderator
Moderator
Options
Galaxy S

Hi, Force stop will temporarily stop the app from running in the background. The app will start running again as soon as you open it next time whereas Disable will close the application from the phone and you will not be able to use the application again unless you enable it again from settings. As you mentioned the Gmail has crashed that is due to the Google Webview issue, and this problem was already resolved with the latest app updates of Android System Webview and Chrome, 89.0.4389.105 version. Therefore please update these apps to the latest version on the following steps and restart the device.

To update apps to the latest version please follow the below steps:

- Android System Webview : Settings > Apps > Search Webview > Tab Android System Webview > App details in-store > Update - Chrome: Settings > Apps > Chrome > App details in-store > Update

*If the Update menu is not available, please tap the Enable button to activate app update.

If you have already installed Android System Webview Beta on your device, you should manually uninstall updates of the Beta app on the following paths.

•Uninstall WebviewBeta updates: Settings > Apps > Search Webview >Tab Android SystemWebview Beta > Tap more (three vertical dots) > Uninstall updates

•And then please do update the official Webview app to the latest version.

0 Likes
400youvillezn
Active Level 3
Galaxy S
Hi Valeriya,
Thanks for the explanation re Force Stop.
I can see that Chrome already shows the updated version you indicated in your answer.
I follow the steps you shown, but I can't update Android System Webview , because I can't find it . Please HELP!
0 Likes
Valeriya
Moderator
Moderator
Options
Galaxy S

Hi, Please find the link below for additional troubleshooting steps. Please write back to us if the issue still persists.

https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-how-to-fix-issue-with-android-app-cra...

0 Likes