Original topic:

Roaming fees with roaming data button OFF

(Topic created on: 07-11-2022 03:23 PM)
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AlexandreGuilmaine
Active Level 1
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Galaxy S
Hey guys!

I usually use my phone without outting it in "airplane mode" when I travel abroad.

I like to be able to get around using the offline maps feature of google maps, turn off my data, also making sure that the roaming data option is set to OFF so I don't get charged.

I am unsure as to what happened but on June 5, 2022 I started to get charged by my mobility provider ( I was out of the Country since May 29, 2022 and was not charged prior to June 5).

I am disputing the charges but they told me that my phone did use data (which should not be happening since both data setting and roaming data were at OFF). Is anyone aware of such a problem or glitch? Was there an update on June 4 or 5 that caused that problem?

Please help!

Alex
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10 Comments
Galaxy S
Thanks. I will review my settings again to make sure.