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08-09-2020 10:27 PM in
Galaxy S- Mark as New
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08-09-2020 10:40 PM in
Galaxy Sthe problem is when I make a call and put the phone next to my ear the screen takes about a sec. to turn off and when I keep the phone away from my ear it takes about 2 sec. to turn back on...

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08-09-2020 11:24 PM in
Galaxy S- Mark as New
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08-10-2020 01:12 PM in
Galaxy S- Mark as New
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08-15-2020 04:30 AM in
Galaxy SI'm having the same issue but I don't have the sensors test in my Members app...?

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08-09-2020 11:29 PM in
Galaxy SAlso, try to wipe the cache partition of your device and get back to us with the result. Follow the below steps:
> Turn off the device.
> Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
> When the Android logo displays, release all three keys.
> An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
> Press the Volume down key several times to highlight wipe cache partition.
> Press Power key to select.
> Press the Volume down key to highlight yes, them and press the Power key to select.
> When the wipe cache partition is complete, Reboot system now is highlighted.
> Press the Power key to restart the device.
