Resolved! Solved

Original topic:

S21 FE esim feature disabled

(Topic created on: 01-14-2022 07:39 PM)
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cantthinkofnicknames
Active Level 3
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Galaxy S
It's unbelievable that the rest of S21 series supports esim except the newly launched S21 FE disabled this feature at launch, please add this feature in the next update! Thank you!

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YFccc
Beginner Level 3
Galaxy S

Same thing happened to me last year when s21 were out. I asked customer service, and they lied about s21 supporting esim... I ended up having to return it.

I asked them about s21 fe as well, and they also told me it supports esim. Lucky for me I didn't buy it.

Just return it and get pixel or iPhone. Don't wait for the ota update, it will always be "soon".

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24 Comments
freewill_neo
Active Level 1
Galaxy S
Not happening. Same story with s20fe waited for more than a year... looks like samsung themselves are in cohorts with apple to bring down their sales by offering no E sim. Only Apple does esim
Montreal1
Active Level 8
Galaxy S
We have a s21+ and since upgrade to Android 12, we have the option for esim . But on the s20fe, we didn't get the upgrade to Android 12 yet, so no esim.
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freewill_neo
Active Level 1
Galaxy S
This is bringing back hope after wait for more than a year. Thanks.. let's wait and see
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freewill_neo
Active Level 1
Galaxy S
I am sad to say that I'm correct, s20fe received android 12 and guess what no esim!!!!
Valeriya
Moderator
Moderator
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Galaxy S

Hi cantthinkofnicknames, Please note that the eSIM feature will be enabled via a software update. The update time may vary depending on the baseband version and carrier. 

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Galaxy S

Hi Valeriya, thanks for your reply, can you clarify that the esim firmware update will come to S21 FE but not just S21/+/ultra? Thanks!

edit: Online CSR stated it should be available in the next OS update. (And it didn't happen)

alekooo
Beginner Level 2
Galaxy S

Is there any news on this issue?

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Galaxy S

Unfortunately not, the S21 FE One UI 4.1 Update was scheduled for yesterday 15th March however removed from the carrier update list at the very last minute.

gregoko
Beginner Level 2
Galaxy S

Hello Samsung team, 

2 years ago! you said there that eSIM will be added to the S21 FE in future. So, future has come, where is eSIM support? I know that s21 fe has hardware for this, but not software yet. Please, add it!!!

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