Original topic:

S22 Ultra - WiFi Calling Quick Access Tile disappeared when switching carriers

(Topic created on: 01-13-2024 02:46 PM)
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DrRZ
Active Level 1
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Galaxy S

I have a S22 Ultra (purchased from Samsung) run the latest UI6 software.

I was previously on Fido mobile and had a handy Quick Access Tile to toggle WiFi Calling or go to WiFi Calling settings by holding on it.

I just switched to Freedom mobile and suddenly that Quick Access Tile disappeared. I tried to edit the tiles to bring it back but it's not in the available tiles either.

WiFi calling itself works fine and I can control it through the Samsung Phone app settings. But the Quick Access Tile was more convenient, especially since I prefer the Google dialer.

Why and how is this feature carrier specific?

Is there any way to get the tile back? I've seen suggestions of using adb to do it but I couldn't get it to work and haven't found anyone confirming they could. Has anyone here managed to do it?

Thanks!

 

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13 Comments
Helenna
Moderator
Moderator
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Galaxy S

Hi, we are glad to see that you found the required information.

Please back to us if you require any further assistance in the future.

Thank you RedDogRabbit.

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DrRZ
Active Level 1
Galaxy S
I couldn't find an app in the Playstore that includes wifi calling tile. All the ones I found seem to be for adding extra or custom tiles, but not that one. I requested Freedom to support the feature, so we'll see if they follow through... It makes sense to not have the tile if your carrier doesn't support or hasn't enabled wifi calling on your line, but no sense to hide the tile if your line has working wifi calling, on a carrier basis. Seems like a Samsung problem... But thanks for your suggestions!
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sirsamsmith
Active Level 1
Galaxy S
Wi-Fi Calling is getting FUP. Not working even if you have just one teeny tiny bar.
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DrRZ
Active Level 1
Galaxy S
☹️
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