I've been having this issue for a couple of weeks. When I change the zoom, from 1 to 3x, it twitches, as in the image jumps around in a blur, with a loud clicking sound. I've reset the camera to factory settings, restarted, and it still does it. I've even turned down system volume and the sound is still present. It does it when I take pics and record video, and the sound can even be heard on the audio. Please help!
Hi, we request you to generate an error report by following the below steps:
Tap and hold on samsung Members Icon and tap on Error report >> select the category from the below >> Describe the issue and check the option "send system log data" then send.
An expert from the Samsung Members team will try and respond to the report as quickly as possible.
