S23Ultra, can not connect to a U7Pro wifi 6e exclusive network. Via WPS3 PMF

[Kamak]

I have three Ubiquity U7Pro with a setup exclusive radio wifi 6e on each and I can not connect to it with my S23U. I've tried everything that I can think of, but it continually says I have the wrong password. What am I missing.

1) factory reset phone.

2) set channel width to all possibilities.

3) set channel to auto

4) ?

Wifi 6e/7 is exclusively WPS3 with PMF, can not be changed...is this the issue with the U7Pro?

[Helenna]

Hi Kamak,

The issue might be due to WPA3 and PMF compatibility with your Ubiquity U7Pro. Try these steps:

1. Ensure MAC randomization is disabled on the S23 Ultra (use "Phone MAC").
2. Separate the SSID for the 6 GHz band.
3. Check for firmware updates on the U7Pro for improved WPA3 support.
4. Test if other devices connect to isolate if it's an S23 Ultra-specific issue.

If problems persist, please consider reaching out to Ubiquity support.

Thank you.

[Kamak]

Yup did tip #1 and #2, and #4 for sure. I'll double check to see if there is a new firmware, pretty sure it's up to date.

Need to get a second S23U in here to check compatibility.