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02-16-2024 09:15 AM (Last edited 02-16-2024 09:47 AM ) in
Galaxy SI just got an S24 ultra yesterday, and it will not charge wirelessly in my new Hyundai Kona N Line 2024. I've previously been using an S22 and it charged fine on the wireless pad. I don't feel there is an issue with the vehicle or its charge pad. It is my belief the issue rests solely on the S24 ultra, it seems. Or, rather, there is an incompatibikity between the phone and car designs.
When thr phone sits on the charge pad in my car, the phone flashes the charging indicator (green circle with battery percentage). Then flashes on and off repeatedly. The wireless charging light on my vehicle does not turn on to indicate the charge is engaged.
It would appear that it's [trying] to charge but won't establish a consistent flow. It just cycles on and off non-stop (while waking up the screen). I've tried this with and without the case on with the same results. The wireless charging on the S24u works on the charge pad I have at home and does work with and without the case on.
It seems to be it's a coil alignment issue. It just isn't making proper connection. In my vehicle there isn't much wiggle room to adjust the phone on the pad (gross oversight on Hyundai design - not accommodating for these larger phone models).
Thoughts on this ?
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02-16-2024 10:01 AM in
Galaxy SIt is not likely something that can be resolved in an update as the location of the charging coils are likely not changeable by updates.
Only thing I can think of to try is rotating your phone 180 degrees to see if the charging coils might line up better but not likely as they seem to be near the center of the phones.
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02-16-2024 10:03 AM in
Galaxy S
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02-16-2024 10:30 AM in
Galaxy SHi, I request you to please follow the guideline on the page number 12 to 16 in the given user manual once and check.
https://downloadcenter.samsung.com/content/UM/202402/20240216095859001/S92X_UG_CA_UU_ENG_D8.pdf
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02-16-2024 10:40 AM in
Galaxy S- Mark as New
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02-16-2024 11:00 AM in
Galaxy SSadly, it did not engage charging once replacing it on the pad.
I don't even understand what's happening anymore.
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02-16-2024 11:17 AM in
Galaxy SIt is a shame that the area for charging the phone is not bigger than your phone so you could move it to see if coils would align.
On my chevy the charging area is much larger than a phone and I tried moving the phone and it seems to charge anywhere in the charging location.
If your phone charges wirelessly on your home charger I doubt it is a problem with your phone
Possibly play with the charging settings on your phone for setting to fast wireless charging in case that is affecting working with your car set up or contact your dealer to see if they have a solution for bigger phones that don't charge.
You might just have to plug your phone in to use it😂
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02-16-2024 11:26 AM in
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02-16-2024 11:54 AM in
Galaxy SI've tried turning off Fast wireless charging as well and it had made no difference.
It certain [can] connect with the charge pad, it has twice now, with fast option turned on.
This is a very unique issue to my phone and I'm thinking I might just have to get rid of it.
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02-16-2024 07:59 PM in
Galaxy S