Original topic:

S24 ultra preoder Delay?

(Topic created on: 03-07-2024 04:01 AM)
371 Views
apparitor
Active Level 5
Options
Galaxy S
Pre-ordered on Jan 27th now March 7th more then a month and no update....*** on invoice said Feb 3rd. 
4 REPLIES 4
Day_Walker
Active Level 10
Galaxy S
Custom colour?
What has Samsung said when you call quoting the invoice #?
0 Likes
apparitor
Active Level 5
Galaxy S
1st time said delay to mid February. Then delay till late February and now maybe earliest mid March.

Ordered black bevause apparently that's the least popular or most made
Day_Walker
Active Level 10
Galaxy S
*** that sounds offly familiar with the job I'm to start being consistently delayed making absolutely no sense at all woth the timelines all too similar!

Hoping youre able to escalate. Post about it on X as well as Reddit to get more traction and possibly morw eyes from Samsung towards getting the 'right' contact to finally get this resolved. Wish i could be of more help.
0 Likes
Helenna
Moderator
Moderator
Options
Galaxy S

Hi, we are really sorry regarding the order delay and we apologize for the inconvenience caused to you.

We kindly request you to provide us the requested information asked in DM( direct message ).  We will check with our team and get back to you soon.

Please check the direct message by following the below instructions and reply to us with the requested information. Log in to the web version of Samsung Members community Canada.

(Link: https://r1.community.samsung.com/t5/community/ct-p/ca-community)

and click on the Message icon at the top right (Samsung Members ) > Inbox > Reply to the DM (Direct message).

OR

Viewing your Direct message Inbox from your device. On the Members app go to the Community tab. Click on your profile picture and username. Click on Direct message.

0 Likes