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03-28-2024 12:58 PM in
Galaxy S
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03-28-2024 02:35 PM in
Galaxy SHi, that's sad to hear! We appreciate your efforts for trying all the possible ways. However, can you please check once again if you have followed the below steps:
- Restart both the Mac and the mobile phone.
- Close the Google Drive and the Preview app.
- Enable USB debugging on Samsung phone.
- Check that the Mac's USB preference is not set to Charge only.
- Ensure that the Mac or phone software is fully updated.
- Uninstall and reinstall the Android File Transfer app on the Mac.
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03-30-2024 06:23 AM in
Galaxy SThank you!

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03-31-2024 06:05 AM in
Galaxy SHi, that's great! We see that the above steps worked for you.
Please get back to us if you require any further assistance in the future.
Kindly take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as solution" and helps others with the same query.
Thank you.
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04-16-2024 03:02 PM in
Galaxy SThank you Helena, been trying all sorts of solutions for my tab s9 and s9 ultra. Closing the preview app did work. But overall sounds like poor coding or warning that simple thing interfere with the android file transfer
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08-13-2024 09:22 AM in
Galaxy SI’m really happy I finally made the switch from Android and Windows to macOS. It’s a big deal for me because I’ve wanted to get into Apple devices for a long time. The only downside is that I was so used to AutoHotkey on Windows, where I could customize everything just the way I liked it. I’ve realized there’s no exact equivalent on Mac https://setapp.com/how-to/autohotkey-for-mac, which was a bit disappointing at first. Of course, I found some workarounds and alternative tools, but it’s still a shame there’s no AutoHotkey like on Windows.
