S25 series wifi issue.

[SeamusDelion]

My phone won't connect to wifi. Says connected without internet, my ISP said it's something to do with the new S25.... I have the S25 plus. Any workarounds? Very annoying having to use up all my data. My laptop is able to connect to the same wifi no issues at all. 

[Helenna]

Hi SeamusDelion,

We are sorry to hear you're experiencing Wi-Fi connectivity issues with your Galaxy S25 Plus. This problem can be particularly frustrating, especially when other devices connect without issues. Let's try to resolve this with the following steps:

Restart Your Devices: Unplug your router and modem, wait for about 30 seconds, and then plug them back in. This can often resolve temporary connectivity issues. Press and hold the power and volume down buttons simultaneously for about 10-15 seconds until your device restarts.

Forget and Reconnect to Wi-Fi Network: Navigate to Settings > Connections > Wi-Fi. Tap on the gear icon next to your Wi-Fi network and select Forget. Reconnect by selecting your Wi-Fi network and entering the password.

Reset Network Settings: Go to Settings > General Management > Reset > Reset Network Settings. This will reset all network settings, including Wi-Fi, mobile data, and Bluetooth. After the reset, reconnect to your Wi-Fi network.

Safe Mode: Boot your device into Safe Mode to determine if a third-party app is causing the issue. Press and hold the power button, then tap and hold the Power Off option until Safe Mode appears. Tap Safe Mode to restart. In Safe Mode, try connecting to Wi-Fi. If it works, a recently installed app might be the culprit.

Thank you.

[SeamusDelion]

I've tried all these things you listed, still nothing. I've added pictures showing that it's connected without internet. I set up a guest wifi(919) and it will connect to that with no issues, but the main wifi it won't. (1411) my laptop connects with no issues to the main wifi (1411) so my ISP said it's the phone.

[Fatwa]

Why is your device showing that you are in airplane mode?

[SeamusDelion]

Because it was restarted in safe mode. Airplane mode don't matter I can still connect to wifi with it on.

[RobertZ]

I'd try using a static IP address just in case there's a conflict with what your router is handing out to your phone. You Google's 8.8.8.8 IP address for the DNS.

Then I'd try managing the router and deleting any reference to your phone's DHCP address and MAC address.

Then I'd do a reset the router to factory defaults.