Original topic:

Samsung messages odd behaviour

(Topic created on: 05-19-2024 11:49 AM)
90 Views
bobmandude
Active Level 1
Options
Galaxy S
When opening samsung messages from notifications the last text chain it was left on will load in before being redirected to the correct message. It would be preferable if it directed to the correct message immeadiately as it does if the app is closed.
0 Likes
3 Comments
Helenna
Moderator
Moderator
Options
Galaxy S

Hi bobmandude, we certainly understand your concern. However, we recommend to use Google Messages instead of preloaded Samsung Messages App.

Download from Google Play store > Google Messages and set as default. Google Messages ensures a smarter experience through AI suggestions and automatic organization.

Thank you.

0 Likes
Day_Walker
Active Level 8
Galaxy S
And there is the suggestion once again. ;)

@Bobmandude,

Does this occur with a failed connection over WiFi, then reverting to mobile data?
Is this with another Samsung user or another phone or another platform user (aka iOS/iPad OS)?
Curious if you have "data" enabled in the main Samsung Messages to enable RCS?
Does this occur for every person u communicate with within Messages?

Check my last few posts to see comoarison of features etc between Google Messges & Samsung Messages.

@Helena please state clearly the reason for tbis recommendation in futuee posts vs troubleshooting the issue. Lack of doing so is a disservice to somw users without clarification. Understanding the concern should preclude trying to resolve it and or at least a better explanation vs redirecting.

Samsung has AI built into OneUI 6.1 for S23 and S24 series completely, along woth some functionality differemces between the 2 different messaging apps.

https://www.youtube.com/watch?app=desktop&v=SfE2bmAKk_Y
0 Likes
johnjjsmith1
Beginner Level 2
Galaxy S
Are you going to get this issue fixed as some of us rather not get a whole new app for somthing YOU should be able to fix
0 Likes