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07-03-2025 08:50 PM in
Galaxy S
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07-04-2025 06:28 AM in
Galaxy SHi ShriHari,
If the long press on the Side Power button stops responding, even after trying Safe Mode and a reset, please try the following steps:
Check Side Key settings: Go to Settings > Advanced features > Side key. Ensure "Press and hold" is set to your preferred action (e.g., Power off menu or Wake Bixby).
Clear One UI Home data: Settings > Apps > One UI Home > Storage > Clear cache (then check behavior).
Software update: Ensure your device is on the latest software version (Settings > Software update).
Submit an Error Report: Open Samsung Members > Get help > Error reports > Buttons > Describe the issue. Long-press the button when prompted so logs can capture the malfunction.
Your report will help the development team look into it directly.
Thank you.
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07-04-2025 06:31 AM in
Galaxy S
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07-04-2025 06:38 AM in
Galaxy SHi ShriHari,
We are glad to hear that the above steps worked for you and your issue is resolved.
Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.
Thank you.
