Updates and tap pay

[jjacques]

I just bought this s23 ultra. I was trying to set up tap pay through my wallet. It says that I don't meet the tap to pay security standards. Trying to do a security update and software update. It says registration failed. How do I fix this? 

[Helenna]

Hi jjacques,

Sorry to hear you're having trouble setting up Tap to Pay on your Samsung Wallet with your Galaxy S23 Ultra.

Did you try to Clear cache for the Samsung Wallet app?

If that doesn't work, please uninstall and reinstall the Samsung Wallet app from the Galaxy Store. Reattempt card registration and check if it works.

Thank you.

[RedDogRabbit]

If you purchased it from Amazon etc, it may not be a Canadian device.

What is the model number as shown in Settings > About Phone.. ie:SM-xxxxx?