Video Recording On-Screen Functions Missing

[Ladyquinn10]

I just updated my S10 last week and noticed something an issue while recording videos. If I record a video from the front facing camera, I have the options to flip to back facing and then back to front camera, take a snapshot and view my saved files. However, if I  start recording from the back facing camera, all those options should disappear and I can only pause and stop. Anyone else have this problem?? What do I do? My phone is fully up to date. 

 

[Samesung · Accepted solution]

Try camera app settings-clear cache. You may also want to click the gear looking icon top right and reset camera settings if it doesn't work. This might help your situation out.

[Halston]

Hi @Ladyquinn10,

Please follow the clear cache of the camera app and reset camera settings as suggested by @Samesung.

Tap the Camera app> Tap the settings symbol(in the top left corner)> Reset camera settings> Reset.

If the problem persists, please get back to us with the results.

Thank you @Samesung for providing the instructions.

[Ladyquinn10]

Thanks! Clearing the cache worked. :)