Original topic:

Voice to text crashing

(Topic created on: 04-12-2022 12:22 PM)
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mamaT
Active Level 5
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Galaxy S
Hey guys anyone else having a issue with voice to text crashing on the Samsung S22 Ultra. Once it crashes I have to go into settings to reselect the Samsung Keyboard.  Our of all my Samsung phones I have owned ( from S5 and up) this one is a pain.  Only had it a week and regretting not getting something else . Any help would be appreciated 🙏 
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11 REPLIES 11
Brantley
Moderator
Moderator
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Galaxy S

Hi Deevvv, we suggest you to perform safe mode. IN Safe Mode, your phone will not run any third-party apps. This allows you to easily identify and remove the app that may be causing the problem.

To enter Safe Mode, please perform the following:

1.First, completely power off the phone.

2.Then, power on the phone and when the Samsung logo appears, press and hold down the Volume down key.

Galaxy S
Are you using Google Voice Texting on Samsung Keyboard?
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mamaT
Active Level 5
Galaxy S
No I am not. I tried with it on. No go. Tried with it off. Still no go.🤷‍♀️
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Galaxy S
So which voice to text you are using? I am using Google Voice to text on S22, no problem at all.
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mamaT
Active Level 5
Galaxy S
I have tried both settings separately. Each time it will crash and in order to Get the keyboard up again I have to go into setting and choose the keyboard again. Totally Wierd
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Galaxy S
Let me share my settings with you to see if it works for you or not.

First off, open Samsung Keyboard Settings → Reset to default settings

Next, open Settings → Apps → Show system apps → Samsung Voice Input
Disable it.

Look for next app, scroll down until you find Speech Services by Google. If you have it, Disable it as well.

Then open Settings → General Management → Keyboard list and default
Enabe Google Voice Typing [Legacy]

Now try using voice input on whatsapp, Samsung forum or other apps. Let me know if this works for you or not. So far this settings works on my S22U.Screenshot_20220412-185605_Settings_16709_1649811365.jpgScreenshot_20220412-181404_Settings.jpgScreenshot_20220412-184937_Samsung Keyboard_16707_1649810977.jpgScreenshot_20220412-181136_Settings.jpg
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mamaT
Active Level 5
Galaxy S
Tried it ..... still crashes and have to go into settings to get my keyboard back. Thanks for trying.
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mamaT
Active Level 5
Galaxy S
I called Telus tech support . Problem was in the Samsung speech to text app. I had to delete the data within it. It works now . Whew. Thanks for your help!!
mamaT
Active Level 5
Galaxy S
UPDATE:

I called Telus tech support . Problem was in the Samsung speech to text app. I had to delete the data within it. It works now . Whew. Thanks for all your help and suggestions 😊!