Volume adjusts on its own

[jmcc93]

Has anyone else had any problem with their phone adjusting the volume on its own?

While I am listening to music or watching something on my phone it will randomly lower the volume to almost half. I haven't changed any settings in my phone, I have the auto adjust volume turned off. It's been ongoing for 2-3 months now and I can't figure out how to stop it.

[Al-001]

What model phones have the feature of " auto adjust volume"? I don't think my Note 8/10, S21U, and S23U have the feature.
Yes, my samsung TVs and Panasonic TVs have the feature, not sure cell phones have the feature.not heard about iPhones with the feature neither.

[Helenna]

Hi, I request you to please follow the below steps once and check again.

Here is the path: Power the device off.

Press and hold the Volume Up key and the Power key.

Navigate with the Volume keys to the wipe cache partition option and press the Power key to select.

Performing a wipe cache partition removes any temporary files that may be causing an issue with the device.

[jmcc93]

I tried this yesterday, so far it has not happened again! I'll be in touch if it happens again. Thank you!

[jmcc93]

It is happening again, the volume will randomly go down without me pushing on anything. I tried wiping the cache and I made sure the button is not being pushed down with the case I have. Now what do I do?