Original topic:

why s7 edge not supporting volte in india why? plz help

(Topic created on: 02-19-2018 06:36 AM)
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Harpreetbrar
Active Level 1
Options
Galaxy S
why s7 edge not supporting volte in india why? plz help
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6 Comments
RobertZ
Active Level 10
Galaxy S
The phone can support it. Why doesn't the carrier support it?
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Harpreetbrar
Active Level 1
Galaxy S
i have jio carrier....unable to make calls
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Moderator_
Moderator
Moderator
Options
Galaxy S
Hey @Harpreetbrar! VoLTE really only depends on your carriers as @RobertZ mentioned.
We apologize that we cannot help you with problems that can only be solved by your carrier. Thanks!

- Nick
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CHMultimedia
Expert Level 5
Galaxy S
Your phone supports VoLTE, but you need the INR CSC. Sorry, but Canadian models do not have Indian CSC. Next time, buy a F model (Europe) instead of W (Canada). You can try to flash the G935F firmware but this can void your warranty. For this, visit XDA Forums.
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Harpreetbrar
Active Level 1
Galaxy S
thanx a lot
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CHMultimedia
Expert Level 5
Galaxy S
No worries. Really sorry we can't do anything else to help.

(CSC are files in the phone firmware that customizes the phone to behave like the carrier wants(here, Jio). These files include VoLTE functionality, among others. Editing them requires root or updating the firmware. And W models are for Canada, with carriers like Bell, Rogers and Telus. F models have all European carriers, along with other countries like India. These models have Jio's CSC, but not Canada CSC.

So remember: G9xxF or G9xxF/DS models only for Jio features.)

Have a nice day (or evening)!
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