Original topic:

Android auto suddenly not connecting

(Topic created on: 04-21-2024 02:39 PM)
2516 Views
silbie123
Active Level 7
Options
Galaxy Z
Wondering if anyone has had similar issues. My android auto suddenly stopped connecting today. It's been working fine for 3 months. Why suddenly today?
I have a z flip5. 

I tried everything from deleting my device and re-adding it. I see the android auto icon pop up on my phone but then I see a message on my car that says device not compatible. What the? 😢😢😢

Any tips? 
6 Comments
Helenna
Moderator
Moderator
Options
Galaxy Z

Hi silbie123, please check for updates related to Android Auto, and always keep the app up to date.

Have you tried to connect using USB cable? Did you observe the same error message?

silbie123
Active Level 7
Galaxy Z
Yes I did. I think I will try to reset the car system next. I googled the steps and will try
🙏🏻 Thank you for responding Helenna
0 Likes
Ray1
Expert Level 2
Galaxy Z

If you are still having problems connecting with android auto on you vehicle, on your phone try going to settings, apps, Android Auto app and scroll down to and select storage and clear cache at the bottom of the screen  and then restart your phone.

If it still doesn't connect do the same again and clear data

silbie123
Active Level 7
Galaxy Z
Thanks! I did do this last night. Reinstalled android auto app. Then this morning it suddenly started working. Hopefully does not happen again. 🤷🏻
Dyav
Beginner Level 2
Galaxy Z

I have an A55, which connects to my car, then within a minute the connection crashes. Other Samsung work fine with the car. Tried all the suggestions e.g. updating software,  factory reset software, clearing caches disconnecting reconnecting etc. There appears to be an issue with this model phone. Someone please prove me wrong and give me the solution 🙂

Gran1te
Beginner Level 2
Galaxy Z

I have also just received my new A55 and also cannot connect to Android Auto. Very frustraiting.

0 Likes