Original topic:

Messenger photos are blurry

(Topic created on: 12-07-2022 03:02 PM)
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KKJJSS
Beginner Level 2
Options
Galaxy Z
Hi i just want to know if somone here knows how to resolve a blurry shot taken when using the messenger app? Thanks
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7 Comments
RedDogRabbit
Expert Level 5
Galaxy Z

Text Messages, or an app like Facebook etc?

If you're texting, MMS has size limits and so the images are compressed.

There's different ways to send images, without losing the quality. 

But if you can clarify how you are sending them now. 

KKJJSS
Beginner Level 2
Galaxy Z
When i am using the messenger app itself, it captures blurry photos at the front camera. Why it is like that?
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Nylah
Moderator
Moderator
Options
Galaxy Z

Hi, could you please provide us the model number of your device and also are you referring to the Facebook messenger? 

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KKJJSS
Beginner Level 2
Galaxy Z
It is a samsung z flip 4 and yes the facebook messenger
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RedDogRabbit
Expert Level 5
Galaxy Z

I don't use Facebook, or WhatsApp, but apparently Facebook still compresses the images. WhatsApp on the other hand doesn't.

If both you and the recipient have Google Photos, it should allow you to share the images in the original quality. 

 

Nylah
Moderator
Moderator
Options
Galaxy Z

Hi, We suggest you to perform clear cache and data for the app.

 Open settings >> Apps >> search for the app from the list >> select the app >> tap Storage >> clear cache, Clear data.

We request you to please check for update also.

Kindly get back to us if you require any further help.

 

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RedDogRabbit
Expert Level 5
Galaxy Z

Seriously?? 

Clearing Cache, Data and even sweeping the driveway, won't improve the quality of images sent by Facebook Messenger... Images are compressed by Facebook Messenger. 

I already posted some alternatives, and conspicuously, did NOT mention Clearing Cache..